Move It Reviews
Move It has an overall rating of 3.7 based on 273 reviews. Customer feedback on Move It is mixed: Move It reviewers highlight positive aspects like user-friendly interface, efficient booking process, competitive pricing, excellent customer service, which strongly appeal to individuals and businesses seeking reliable moving services. However, Move It is often criticized for its limited service areas, occasional delays, lack of real-time tracking, customer support response time.
273 reviews
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How would you rate Move It?
All Move It Reviews (273)
michael_Murray84
May 15, 2026
"Support was sooo slow"
I reached out for help it took foreverrr to get a reply. Not really helpful when you need quick answers and you’re just sitting there waiting
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NicholasWindish_77
May 06, 2026
"Saved me money on my daily rides"
I use it for my daily rides, and it’s helped me save around a decent amount of money over time. Simple, but it’s made my routine a bit easier and cheaper.
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BartAnderson
May 05, 2026
"Smooth pickup and easy ride"
The driver messaged me right away and let me know exactly where he was waiting, so finding him was super easy. No confusion at all, and the ride went smoothly. when a driver communicates like this, it makes the whole experience feel a lot more reliable
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Alan-pastor
May 05, 2026
"ETA was a bit off"
The app said 8 minutes, but the rider ended up getting there closer to 15. It wasn’t really a big deal, but I do wish the ETA was more accurate, especially when there’s traffic.
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Mirna.mack
April 29, 2026
"Really Rushed and Uncomfortable Ride"
The driver was rude and kept rushing me the whole time, which made the experience really uncomfortable. It just wasn’t okay at all...
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marlinbutcher3814
April 29, 2026
"Long pickup wait, okay ride"
Booked through Move It the pickup wait was annoying. A driver was already assigned, but I still ended up waiting around 25–30 minutes with no clear update. The ride itself was okay once it finally started, but the waiting made me late. Not sure I’d use it again during busy hours.
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IlaTamburri_91
April 24, 2026
"fare was shown upfront and that’s what I…"
fare was shown upfront and that’s what I paid, no weird extra charges or anything ... straightforward
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hello_shelia670
April 17, 2026
"Pickup went okay for me, no…"
Pickup went okay for me, no real issue there. But the drop-off pin was wrong again, which is the part that frustrates me the most. Maybe I’m picky about this stuff, but I really expect the location to be accurate by now.
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Tammy_givens71
April 15, 2026
"Got it sorted, but why did it take so long??"
I had a problem with my booking and support did get back to me eventually. They fixed it in the end, so I’m glad about that, but I had to chase them a few times, which was kind of frustrating?? Overall it was okay, just wish the response time was faster.
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JustinWhitford_11
April 10, 2026
"I wasn’t expecting much because traffic was pretty…"
I wasn’t expecting much because traffic was bad, but the driver showed up with a helmet ready and didn’t make me feel rushed at all. The ride was safe, steady, and more comfortable than I thought it would be. I’d definitely book Move It again for my daily trips.
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Steve.farley
March 27, 2026
"I was actually still getting ready…"
I was actually still getting ready when I saw that the driver had already arrived earlier than expected. But it worked out fine because I didn’t have to wait at all. The trip itself was smooth and okay naman overall, nothing stressful, just a simple and decent ride.
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john1998
March 20, 2026
"Good, but rush hour can be frustrating"
I use Move It whenever I need a quick ride, and to be fair, there are usually riders around my area. But somehow when I really need to get somewhere fast, especially during rush hour, that’s when booking doesn’t go through right away and I end up retrying for a few minutes. It can feel like I’m always the unlucky one stuck waiting when I’m already in a hurry. Still, the app is easy to use and it works well most of the time. I’m giving it 4 stars because availability is generally good, but it could definitely be better.
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hello_mayra494
March 03, 2026
"Reliable When I’m in a Hurry"
I usually use Move It when I need to get somewhere quickly, it’s been reliable for me. Most of the time there’s a driver nearby, even during busier hours, so I don’t end up waiting as long as I have with some other apps. The fare can change a little depending on the day, but overall the driver availability has been really good. It makes booking feel a lot less stressful when I’m rushing.
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VEGA
February 11, 2026
"Easy Cancellation and Quick Refund"
My plans changed last minute, so I had to cancel my ride. i was expecting it to be a hassle, but it was really straightforward. The refund/credit showed up quickly, and support didn’t make me jump through hoops. It gave me a lot more confidence using the service again. Solid experience overall.
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elainefreeland8483
February 10, 2026
"Works for most of what I need"
It covers most of the places I usually need, at least from what I’ve tried so far. I haven’t really tested it everywhere or in every situation, but for my day-to-day use it’s been solid.
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RebekahSturdivant
February 07, 2026
"Easy to Book Without Any Hassle"
Booking was really quick, and unlike a lot of other apps I’ve used, I didn’t get confused trying to figure things out. It’s simple, straightforward, and works just fine for me
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hello_gerald888
January 18, 2026
"Works fine for me"
Payments go through most of the time, and the receipts show up like they should. I did have one small delay once, just once, but it got sorted out quickly without much fuss. Overall, it’s been fine for me.
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SMITH
January 17, 2026
"I’ve used a few different navigation apps…"
I’ve used a few different navigation apps, and compared to the others, this one just seems to send me on longer routes more often. Sometimes I’ll check the same trip somewhere else and see a shorter option right away. It still gets me where I need to go, but I feel like I end up spending extra time on the road when I probably don’t have to
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CarolynRosen_16
January 15, 2026
"It’s not bad at all. The surge pricing..."
It’s not bad at all. The surge pricing is fair most of the time, and the prices usually stay reasonable. I kind of regret assuming it would be overpriced before giving it a chance.
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EugeneWebb_46
December 19, 2025
"Booked Move It yesterday i appreciated…"
Booked Move It yesterday i appreciated the small stuff. The helmet was clean, no weird smell or sticky feel, and the rider even gave me a hair cover, which was nice. The motorcycle looked well maintained too, not dusty, and the seat was clean. It’s a simple thing, but it really made it feel better. 5 stars for that.
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